FINDING 01
Damage disputes without proof
A dent appears at delivery, but nobody can show exactly when it happened or what the unit looked like at pickup.
For specialty freight suppliers
Every shipment, witnessed.
HaulWitness creates a complete, timestamped record of condition and custody from your dock to the dealer receiving it—so damage disputes stop becoming guesswork.
Condition photos
Signed handoffs
Managed field devices
06:42:11UNIT SCANNED
06:43:02CONDITION CAPTURED
06:44:18DRIVER ACCEPTED CUSTODY
08:16:41TRANSIT CHECK
11:02:09GEOFENCE ARRIVAL
11:08:32RECEIVER INTAKE STARTED
11:12:47DAMAGE FLAGGED
11:14:06CUSTODY TRANSFER SIGNED
11:14:08SUPPLIER NOTIFIED
11:14:09SYNC COMPLETE
01Continuous custody record
02Photo-backed condition proof
03Dealer-network visibility
04Remote device support
Finding // the broken handoff
The paperwork trail breaks the moment freight leaves your dock.
For manufacturers serving dealer networks, condition and responsibility can pass through several hands before anyone notices a problem. By then, everyone has a different story.
FINDING 02
Manual records trapped in binders
Paper logs and scattered photos cannot provide a searchable, time-sequenced record across the full shipment.
FINDING 03
Invisible custody handoffs
Carrier, driver, dock team, dealer, and receiver each touch the load, but responsibility is rarely documented cleanly.
FINDING 04
Liability defaults to whoever is closest
Without a trusted record, claims are decided through pressure, memory, and incomplete evidence instead of facts.
Solution // one documented chain
A purpose-built record for every unit, handoff, and exception.
HaulWitness connects field devices, supplier operations, and receiving dealers around a single locked timeline of what happened.
Core record system
Document the shipment, not just the destination.
Capture every scan, photo, signature, status update, and custody transfer in one chronological record built for auditability.
Timestamped chain-of-custody ledger
Condition and damage documentation
Guided workflows for consistent evidence
Multi-tenant architecture for dealer networks
Fleet Record OverviewSYNC 100%
Active Loads027
Exceptions003
Complete184
HW-0427Salt Lake City → DenverReview
HW-0426Elkhart → BoiseIn transit
HW-0425Dallas → PhoenixDelivered
HW-0424Ogden → RenoDelivered
Device as a Service
Field hardware your team does not have to babysit.
Purpose-configured rugged tablets arrive ready for the workflow. MntCoders handles provisioning, remote troubleshooting, software support, and repair coordination.
Managed rugged field devices
Remote diagnostics and troubleshooting
Repair and replacement coordination
No customer-side fleet administration burden
Managed Device FleetREMOTE SUPPORT ACTIVE
Online048
Service002
Updates006
HW-TAB-031Driver Group 04Healthy
HW-TAB-018Dealer 187Remote fix
HW-TAB-044Driver Group 07Healthy
HW-TAB-012Receiving Dock 2Healthy
Supplier command view
See the whole dealer network without chasing updates.
Track devices, shipment records, exceptions, and damage reports across every route and receiving location from one operations portal.
Network-wide shipment visibility
Exception and damage case queue
Device status and assignment records
Searchable unit and VIN history
Exception QueueSUPPLIER VIEW
Open Cases003
24h Review002
Resolved091
HW-DMG-821Left rear panelNew
HW-DMG-817Packaging failureCarrier review
HW-DMG-803Surface scratchResolved
Dealer receiving flow
Make the final handoff clear, guided, and defensible.
Receivers follow a simple intake process, capture condition evidence, flag damage immediately, and sign the custody transfer before the driver leaves.
Guided dock arrival and intake steps
Photo prompts for consistent documentation
Immediate exception flagging
Signed custody-transfer confirmation
Receiver IntakeSTEP 3 OF 4
Unit21487
Photos012
Flags001
01Verify unit identificationComplete
02Capture all four sidesComplete
03Document exceptionActive
04Sign custody transferPending
Custody log // sequence
From pickup scan to locked receiver sign-off.
The workflow follows the freight itself, creating evidence at the exact moments responsibility changes.
T + 00:00
Pickup scan and condition capture
The driver identifies each unit, completes guided photos, and accepts custody before leaving the supplier dock.
event: custody.acceptedT + 02:15
Transit status and exception checks
The field device reports operational status, location checkpoints, and any new exception evidence during the route.
event: transit.checkT + 04:21
Dock arrival and guided intake
Geofence arrival can queue dealer-specific dock instructions and launch a consistent receiving workflow.
event: receiver.intakeT + 04:34
Receiver sign-off locks the transfer
The receiver confirms condition, records any damage, signs the handoff, and closes the shipment custody record.
event: transfer.lockedRate sheet // managed platform
One platform. Software, hardware, and support together.
Monthly pricing combines configured field hardware, HaulWitness platform access, and remote device support. Enterprise deployments and additional platform services are quoted around the customer’s operation.
| Monthly service | Starter 0–15 devices | Growth 16–50 devices | Scale 51–100 devices | Enterprise 101+ devices |
|---|---|---|---|---|
| Cellular-managed device | $350$325 with annual commitment | $300$275 with annual commitment | $250$225 with annual commitment | Contact Sales Custom mixed-platform deployment |
| WiFi-only managed device | $300$275 with annual commitment | $250$225 with annual commitment | $200$175 with annual commitment | Contact Sales Custom mixed-platform deployment |
| Administrative users | Included | Included | Included | Quoted by deployment |
| Driver access | Included | Included | Included | Included |
| Receiver portal | Included | Included | Included | Tailored deployment |
| Remote support | Business hours | Priority | Priority | Custom SLA |
| Additional platform services | Available | Available | Available | Tailored package |
| Best fit | Pilot programs | Regional networks | National rollouts | Large or complex networks |
Managed-platform note: Published rates are per device, per month and combine configured hardware, HaulWitness platform access, remote diagnostics, troubleshooting, and repair coordination performed by MntCoders. Annual commitments reduce Starter, Growth, and Scale rates by $25 per device per month. Enterprise deployments are custom quoted as a combined software, hardware, support, and onboarding package. Additional platform services are available at an added monthly cost and are scoped through sales. Driver access is included at no additional charge.
Why HaulWitness
Built around accountability, not data extraction.
A specialized freight product should protect the supplier’s relationships, records, and operations—not turn shipment activity into someone else’s commodity.
01 //
No data reselling
Shipment, dealer, device, and damage records remain private and are not packaged, aggregated, or sold.
02 //
Fully managed field fleet
MntCoders handles remote device diagnostics, troubleshooting, software support, and repair coordination.
03 //
Designed from road experience
The workflow reflects real pickup, transit, dock, and receiver conditions rather than an office-only process map.
04 //
Purpose-built for truck accessories
The workflow is designed around manufacturer-to-dealer accessory shipments, including unit identification, condition photos, damage exceptions, and signed receiving records.
Market focus // truck accessories
Built for accessory manufacturers and their dealer networks.
HaulWitness documents the exact condition and custody of caps, covers, racks, steps, storage systems, and other high-value truck accessories from the supplier dock through dealer acceptance.
Document condition before departure
Scan each unit and capture guided photos while the shipment is still at the manufacturer or distribution dock.
Record exceptions while they happen
Drivers can add timestamped photos and notes when straps shift, packaging is compromised, or damage is discovered in transit.
Give dealers a consistent receiving process
Dealer staff follow a guided intake workflow, compare condition, document exceptions, and sign the final custody transfer.
Replace conflicting stories with evidence
Suppliers, carriers, and dealers can review the same timestamped record when responsibility for damage is questioned.
Sales consultation // tailored deployment
Build the right HaulWitness deployment for your network.
Review your pickup-to-receiver workflow, determine the right managed-device mix, and discuss optional platform services that can be added as your operation grows.